Developing a Facilities Lens

In this episode of the Good Cents R&M podcast, Seth Hooper and Austin Breshears discuss the importance of viewing maintenance through different lenses. They emphasize safety as the top priority, followed by revenue considerations, the impact on guest and team member experiences and productivity in operations. The conversation highlights the need for a balanced approach to maintenance that considers immediate safety issues, long-term profitability and productivity, and the overall experience of both guests and employees.